Terms of Service

Please read these Terms & Conditions carefully before using Lurnex. Any reference to You shall mean a Student. 

By signing up to the Lurnex website or making any transaction with any Lurnex course or program, you are agreeing to the Terms laid out here.

Definitions

Lurnex is operated by Resound Media, a registered company in England and Wales with registration number #07320697 and registered office Resound Media Ltd, 255 Poulton Rd, Wallasey, CH44 4BT. These Terms & Conditions cover the practice and handling of all data concerning the Lurnex website at lurex.net

Students — any individual who has registered with Lurnex for a course or program

Platform – Lurnex website operated by Resound Media Ltd

Courses – coaching programs, online learning experiences and teaching content provided on the Platform. 

Teachers – third-party course creators producing content and Courses for the Platform. 

Product – a product, service, subscription or Course that a Student pays for

Rules

All information and content published on Lurnex is used for the purpose for which it was provided and it has been obtained lawfully.

You agree not to copy or distribute our content or Platform’s copyright material and trademarks or any content or trademarks owned by a third party unless you have written permission from us. 

1. Introduction

1.1. Lurnex is an online platform to enable Courses to be delivered to Students. Students will be asked to sign up for a Course or as a general member of the Platform.

1.2. We do not necessarily verify the identity of Students or Teachers. We do not guarantee that any information provided is accurate.

1.3. We do not accept any responsibility for the performance of the Student or third-party Teachers. If Students have any issues relating to the failure of the Platform or Teachers to deliver access or advertised services, please contact info@lurnex.net 

1.4. These Terms may change upon our giving you notice of 14 days. It is your responsibility to keep up to date with these Terms.

1.5. Students, Teachers & General Members agree to abide by our Lurnex Rules

2. Personal Details

2.1. Your personal details and contact information will not be shared with any third parties other than the Teacher.

2.2. Lurnex and the Teachers may contact you from time to time with updates.

2.3. Unsubscribing to updates is very simple. For further information, please read our Privacy Policy (lurnex.net/privacy-policy)

3. Student Terms

3.1. You are free to access lurnex.net without creating an account but will not be able to access all content and Courses. Some Courses may be offered for free with others being accessed through a one-off payment or subscription. 

3.3. Both General Members, Students and Teachers must notify Lurnex of any change to ensure the information held by Lurnex is accurate

3.4. Lurnex reserves the right to refuse access to the Platform and Courses to individuals without disclosing a reason.

3.5. When you register with Lurnex you will become a General Member and to do so you may be asked to give the following information:

3.5.1. Full name

3.5.2. Email address

3.5.3. Password

3.5.4. Home phone (optional)

3.5.5. Mobile number (optional)

3.5.6. Delivery address

3.5.7. Agreement to these Terms

3.6. Once the General Member has decided which Course they would like to sign up for or Product they wish to purchase, they will be asked for 

3.6.1. Card number

3.6.2. Expiry Date

3.6.3. CVC Security code

On finalising this process under 3.6 the General Member becomes a Student 

3.7. Students agree to have sufficient funds available to enable the Product cost to be collected.

3.8. Students understand that they are only entitled to the specified Products and Courses outlined for which they have paid. 

3.9. If you choose to become a Student, you acknowledge that your purchase does not entitle you to any rights in or to that Platform or Teacher, including without limitation any ownership or control of intellectual property rights in relation to the Platform or Teacher.

3.10. Lurnex is a platform where the Platform and Teachers offer Courses and Products. By purchasing a Product or signing up for a Course, as the Student, you accept that offer made by the Teacher and a contract between the Teacher and Student is made. If you purchase a Course or Product offered by the Platform (where the Teacher is the same party as the Platform), the contract is between the Student and the Platform. The Directors, staff and contractors of The Platform will not be personally liable for any issues relating to the contract.

3.11. Lurnex is not a party to the contract between the Student and Teacher. No refunds shall be issued to Students by Lurnex in any circumstances when Students purchase Courses or Products delivered by Teachers. Refunds if payable will be made by the Teacher where appropriate.

3.12. If Students are unhappy with the Teacher or their performance in relation to their Course or Product, they should contact the Teacher directly.

3.13. Please complete the online payment process via https://lurnex.net/. Payments may be made by all major debit & credit cards.

3.14. We can accept payments in any currency – we’ll convert it for you. 

4. Teacher Terms

4.1. Lurnex must not be used to promote or create works intended for illegal activities, spreading hatred, threats, encouraging violence or content of an explicit sexual nature.

4.2. Teachers should make every effort to deliver promised Products or Services. Teachers understand that Lurnex reserves the right to close down a Course at any time and the Teacher has no right to seek compensation or pursue Lurnex for any damages in the event of a closed-down Course or loss of data. Teachers should keep records of their contacts which they may use for legitimate reasons in line with current data protection regulations.

4.3. Teachers retain all rights of ownership (including intellectual property rights) in the content they post onto Lurnex, and in relation to their name, recordings (in any format) or any other material they produce.

4.4. By sharing content on Lurnex the Teachers warrant that:

4.5.1. They have not used any materials within their content that infringes on the copyright or a third party’s intellectual property.

4.5.2. They are entitled to use all images, music, text and video that appear within their content. 

4.6. Lurnex reserves the right to edit or remove content which has been flagged as inappropriate or infringing upon copyright. Any material deemed as racist, offensive, explicitly sexual or inappropriate shall be removed.

5. Liability — YOUR ATTENTION IS DRAWN TO CLAUSE 5.8 AND 5.9

5.1. Nothing in these Terms will restrict our liability for death or personal injury resulting from our negligence, or for any other liability that cannot be limited or excluded by law.

5.2. Lurnex will not be liable for any claims, damages or demands arising from disputes with Teachers & Students. 

5.3. Lurnex will perform with reasonable skill and care and will use reasonable endeavours to address issues that arise, of which we are reasonably aware

5.4. Lurnex are not responsible for any websites linked to from Teacher’s pages. Entering other linked sites is done at your own risk.

5.5. Lurnex cannot make assurances about the availability of our website or any services made available through it and disclaim all liability associated with any technical issues that may arise.

5.6.1 Lurnex will not be responsible for any loss incurred by you as a result of your breaching these Terms.

5.6.2 Lurnex will not be responsible for any loss incurred by you as a result of following advice in Courses or Products offered by the Platform or Teachers. 

5.7. Lurnex shall not be liable to you as a result of any delay or failure to perform its obligations as a result of a Force Majeure Event. Force Majeure Event means an event beyond the reasonable control of Lurnex including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the party or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

5.8. Lurnex shall under no circumstances whatsoever be liable to Student/General Members/Teachers, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with our obligations under these Terms.

5.9. Lurnex’s total liability in respect of all other losses arising, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed £100.

5.10. Lurnex cannot make assurances regarding the performance of our online payment provider.

6. Indemnity

6.1. Students and Teachers agree to use Lurnex in accordance with these Terms. Students & Teachers agree to compensate Lurnex (and our employees, suppliers and agents) absolutely for any losses, damages, costs and expenses, including reasonable legal fees we incur that arise out of:

6.2. any breach by Students and Teachers of these Terms;

6.3. any liability we incur as a result of Students and Teachers use of our website.

7. Exclusion of third-party rights

7.1. Other than set out in these Terms, a person who is not a party to the agreement shall not have any rights under or in connection with it.

8. Severability

8.1. If a court or any other competent authority finds that any provision of these Terms (or part of any clause) is invalid, illegal or unenforceable, that clause or part-clause shall, to the extent required, be deemed deleted, and the validity and enforceability of the other clauses shall not be affected

8.2. If any invalid, unenforceable or illegal clause of the Terms would be valid, enforceable and legal if some part of it were deleted, the clause shall apply with the minimum modification necessary to make it legal, valid and enforceable.

9. Governing law and jurisdiction

9.1. The exclusive jurisdiction for any dispute arising out of these Terms will be dealt with in England and Wales under English law.

10. Storing your data

10.1. We store and process your data based on the contract formed when you made your booking and in line with the General Data Protection Rules (2018).

10.2. We securely process and store data in order to enable us to process your payment, fulfil the services we offer, send you your confirmation details, and help us to contact you urgently if there are any problems. We also use your details to enable website functionality including payment history and General Member area logins.

10.3. We retain your data only as long as is necessary to provide the aforementioned service and functionality. We will remove or redact personal data if you request the erasure of your data, as is your right, by contacting us at info@lurnex.net. 

10.4. About this document

This document was last updated on 17th February 2022. We reserve the right to update this document without notice.